Welcome to our AmplifYou Family! We’re excited to have you join us and want to ensure that your experience with our podcasting agency is smooth, secure, and enjoyable. Please take a moment to review the following terms and conditions, as they outline the rights and responsibilities of both you, the client, and us, the podcasting agency, when purchasing products or utilizing our services online.

1. Acceptance of Terms

By accessing or using our website and/or services, you agree to abide by these terms and conditions. If you do not agree with any part of these terms, you may not access our platform or use our services.

2. Definition:

* Client: Refers to individuals or entities utilizing our website, purchasing products, or availing our services.

* Podcasting Agency: Refers to our company providing products and services through our online platform for all your podcasting needs.

3. Products and Services:

Our agency offers a range of products and services, which are described in detail on our website. We strive to provide accurate descriptions, pricing, and availability information. However, we reserve the right to modify or discontinue any product or service at any time without prior notice. Clients are responsible for ensuring the accuracy of their orders, including quantities, sizes, and shipping details, before completing a purchase.

4. Payment and Billing:

All prices for products and services are listed in the currency specified on our website and are subject to change without notice. Payment is due at the time of purchase unless otherwise agreed upon. We accept various payment methods, as indicated on our platform. Clients are responsible for any additional fees, such as taxes or shipping costs, associated with their orders.

5. Privacy and Data Protection:

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data. By using our platform, you consent to the collection and use of your information as outlined in our Privacy Policy.

6. Intellectual Property:

All content, including but not limited to text, images, logos, and trademarks, displayed on our website is the property of our agency or its licensors and is protected by copyright and other intellectual property laws. Clients may not reproduce, distribute, or modify any content from our platform without prior written consent.

7. Limitation of Liability:

Our agency is not liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, including but not limited to loss of profits, data, or goodwill. In no event shall our total liability exceed the amount paid by the client for the product or service in question. Clients may not reproduce, distribute, or modify any content from our platform without prior written consent.

8. Amendments and Updates:

We reserve the right to update or modify these terms and conditions at any time without prior notice. It is the client’s responsibility to review these terms periodically for changes. Continued use of our platform after any modifications to these terms constitutes acceptance of those changes.

9. Client Eligibility:

Our agency works with high-frequency entrepreneurs across all industries who are committed to ethical business practices and compliance with applicable laws and regulations. We reserve the right to refuse service to any client who engages in activities that violate human rights, promote illegal substances, or otherwise contravene our values and standards. Clients are responsible for ensuring that their content and materials comply with all relevant laws and regulations, including but not limited to those relating to intellectual property, defamation, and privacy.

10. Online Payment Security:

For enhanced security and streamlined payment processing, we utilize reputable payment gateways such as Wave, Stripe, and Circle.io checkout. Credit card details provided by account holders may be securely retained by these payment gateways, integrated into our payment platform, and stored for future transactions.

Additionally, for marketing purposes, we may also integrate these details into our email marketing provider, Systeme.io. Rest assured, stringent security measures are implemented to safeguard your sensitive information throughout the payment process.

11. Failed Payments:

In the event of a failed payment, please note the following procedures and expectations:

Payment Processors: We utilize reputable payment processors such as Stripe and Wave to handle transactions securely.

Reattempt Policy: If a payment fails, our system will automatically attempt to charge the registered card on file up to four times within a span of four weeks from the initial failed date.

Notification: We will send email reminders to the email address on file to notify you of the failed payment attempts and provide instructions for resolution.

Service Disconnection: If payment remains outstanding beyond the four-week period, services will be disconnected on the 31st day from the initial failed date.

Payment Method Update: Should you need to update your payment method or arrange payment using an alternative method, please contact us promptly at [email protected].

12. Refunds Policy:

By engaging with our services, you acknowledge and accept that due to the digital nature of our products, refunds are not available for any purchase or download, unless there is a breach of the Canadian Competition Law. However, you have the option to cancel your subscription with us by providing a 30-day notice.

Our Podcast Management and Launch Package involves recurring, automatic payments made on a monthly or annual basis, depending on the plan selected during checkout. These payments continue at regular intervals until you manually cancel your membership. To initiate cancellation, please fill out the provided form.

Should you find our subscription content or services unsatisfactory for any reason, you may request the cancellation of your membership. Please ensure to submit the cancellation form with a 30-day notice, allowing for proper offboarding and handover of client assets. Upon cancellation, access to all member benefits, including content within Systeme.io bonus courses, Circle Exclusive Member access, bonus content, invitations to meetups and events, and the members-only Circle community, will be revoked.

We stand behind the effectiveness of our Podcast Management and Launch strategies. However, in the event that you do not experience improvement after diligently following, implementing, and completing your onboarding and success map with our services provided by our podcast experts and coaches, you may request a refund under our Satisfaction Guarantee. To initiate a refund claim, please email our team at [email protected] with evidence of your implemented work and results for assessment. Please note that refunds will only be issued after a thorough review of your claim.

13. Cancellation Policy:

We understand that circumstances may change, and you may need to cancel your subscription with us. To ensure a smooth transition and proper offboarding process, we require a notification period of 30 days.

Upon receipt of your cancellation notice, our team will work diligently to finalize any pending tasks, hand over relevant client assets, and ensure that all necessary procedures are completed in a timely manner. This 30-day period allows us to wrap up any ongoing projects, transfer ownership of materials, and address any outstanding matters to your satisfaction.

Please note that access to our services and member benefits will continue during this notification period, and you will remain responsible for any applicable fees until the end of the 30-day period.

We appreciate your cooperation and understanding in providing us with adequate time to facilitate a smooth cancellation process. Any concerns or questions, contact our Client Care for assistance at [email protected].

14. Pause Policy:

Please note that our agency does not offer the option to pause your podcast subscription. If you wish to discontinue your podcast services temporarily, we will treat this as a cancellation process, subject to our cancellation policy outlined above.

Should you decide to pause your podcast, we kindly ask you to review our cancellation policy for information on the notification period and procedures required for cancellation. Once you have submitted your cancellation request, our team will follow the standard offboarding and finalization process as outlined in our cancellation policy.

15. Non-Launch Policy:

In the event that you purchase our Launch Package program and do not launch your podcast within the specified timeframe of the program, please be aware of the following policy:

If the podcast is not launched within the agreed-upon timeframe, our services will be considered concluded, and no further services will resume. Any remaining portions of the program or services will not be provided, and access to related materials or resources will be discontinued.

Should you wish to resume or restart the Launch Package program after the initial timeframe has elapsed without launching your podcast, you will be required to purchase the package again at the current rate.

We understand that circumstances may arise that delay the launch process, and we encourage open communication throughout the program. If you encounter challenges or require assistance during the launch process, please reach out to our Podcast Production Team for guidance and support at [email protected].

16. Nominated Team Member Liability Waiver:

Amplifyou Inc will not be held liable for any misdeeds or unlawful actions committed by any team members nominated by you and added to the podcast requirements to facilitate the growth and success of your business. While we allow collaboration with your nominated team members to work alongside our podcast managers within our agency, it is your responsibility to ensure that these individuals adhere to all legal and ethical standards in their actions and interactions related to the podcasting project. Amplifyou Inc disclaims any liability for the conduct or behavior of your nominated team members and emphasizes the importance of selecting trustworthy and competent individuals to contribute to your podcasting endeavors.

17. Contact Us:

If you have any questions or concerns regarding these terms and conditions, please contact our Client Care Team at [email protected]

GENERAL DISCLAIMER

Amplifyou Inc provides podcasting management, launch support, and podcasting growth strategies to assist clients in achieving their podcasting goals.

It is important to recognize that individual success may vary, and your results are dependent on various factors, including but not limited to your personal business acumen, marketing skills, background, and application of the strategies provided.

Testimonials and examples featured in our marketing materials are presented for illustrative purposes and should not be construed as a guarantee of specific outcomes or results. Your success is contingent upon your diligence, dedication, and the uniqueness of your circumstances.

By engaging with our products and services, you acknowledge and agree that Amplifyou Inc, its employees, and representatives shall not be held responsible for any decisions you make or any losses that may arise as a result of those decisions, whether in a business or personal context, at any time.